25840
Interference Information
Introduction
Handset Layout
Installing the Phone
Answering System Setup
Programming the Telephone
Model 28112 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User’s Guide
CAUTION: When using telephone equipment, there are basic safety
Standby Screen
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection against
such interference is ensured, although there is no guarantee this will not occur in a
given installation. If interference is suspected and verified by switching this equipment
on and off, the user is encouraged to try to correct the interference by one or more of
the following measures: Reorient the radio/television receiver’s antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
This section shows you how to set up your answering system to receive incoming calls.
Before you begin the set up process, you must turn on the answering system.
VMWI Indicator
display
Installing the Handset Battery
SPEAKER
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
The handset displays the handset number and user name.
NOTE: You must connect the handset battery before use.
• Press the ans on/off button to turn the answering system on and off.
The Message Counter indicator lights when the answering system is on. The indicator
blinks when you have new messages.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
USER NAME
HANDSET X
NOTE: The answering system displays “- -” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
DECT
TALK/CALL BACK
(button)
Before You Begin
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You
may program the following items in main menu: Room Monitor and Handset Setup.
Parts Checklist (for model 28112xx1)
To change the answering system’s voice prompt language,
caller ID-volume
(button)
Make sure your package includes the items shown here.
caller ID-volume
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
• Press the language button on front of base to change to the FRENCH voice prompt.
The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
(button)
Telephone Network Information
D
13
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode).
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
format/conf
(format/conference
button)
• Press the Language button again to change to the SPANISH voice prompt. The unit
announces “SELECCION ESPANOL” and SP shows in the message counter.
PLAY
STOP
DECT
REVIEW
SKIP
TALK
MEMO
DELETE
VOLUME
ANNOUNCE
battery
pack
1
2
CALL
BACK
delete
ANS ON/OFF LANGUAGE
delete
format
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6or 5) button to scroll to ROOM MONITOR.
D
(button)
HANDSET PAGE
DO NOT DISTURB
DECT
TM
conf
TALK
NOTE: To change to English, press the Language button again. En shows in
the message counter.
INTERFERENCE FREE
COMMUNICATION
CALL
BACK
CHARGE/IN USE
format
conf
delete
SPEAKER
(button)
SPEAKER
int
redial
program
mute
SPEAKER
int
black wire
mute/program
(button)
program
mute
redial
DEC
1
3
Telephone
line cord
ABC
2
Wall mount
bracket
Base
4. Press mute/program button to enter ROOM MONITOR menu, ROOM MONITOR
EXTENSION? shows in the display.
GHI
MNO
4
6
JKL
5
NOTE: In remote access mode, the system follows the selected language. The
voice prompt language cannot be switched remotely.
PO
WX
7RS
9YZ
TUV
8
redial
exit
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business.
If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company will likely give you adequate notice to allow you to
maintain uninterrupted service.
#
flash
OP
0ER
memory
(button)
DEC
1
3
ABC
2
int (button)
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
PRESS DOWN
rev (review
button)
> ROOM MONITOR
EXTENSION?
MNO
GHI
4
6
FIRMLY
JKL
5
red wire
skip (button)
Handset
Handset
battery pack
AC power
adaptor
Battery
compartment cover
PO
* TONE/exit
(button)
WX
RS
7
YZ
9
play/stop
(button)
TUV
Belt clip
8
Notice must be given to the telephone company upon termination of your telephone
from your line.
exit
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or
12PM, 1PM.
4. Insert the battery pack.
#
flash
For Model 28112xx2 there will be ONE additional handset, charge cradle, belt
clip, battery pack and cover than shown above.
OP
ER
#pause/ringer
(button)
0
5. Close the battery compartment by pushing the door up until it snaps into place.
memory
erase
4. Press and release the MIN button to advance the clock in one minute intervals. Press
and hold to increase by 5-minute increments.
REN Number
(button)
Base Station
5. Use the touch tone pad to enter the handset name/number to be monitored.
For Model 28112xx there will be TWO additional handsets, charge cradles,
3
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place
your cordless telephone on a level surface, such as a desktop or tabletop, or you may
mount it on the wall.
NOTE: When this phone system is expanded (up to 4 handsets by purchase
of optional Model 28110 handset with recharge cradle), handsets are named
HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively.
belt clips, battery packs and covers than shown above.
flash/answerer
(button)
5. After the time is set, the real time clock will be displayed on the handset within 1
minute.
memory (button)
For Model 28112xx4 there will be THREE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
Your new GE telephone system is EXPANDABLE
NOTE: You must set the day manually. You may choose to set the time manually
as well, although the time is automatically transmitted by your local phone
company as part of Caller ID service. If you subscribe to Caller ID service, the
current time is set automatically when you receive your first CID record.
6. The receiving handset will turn on the microphone and the originating handset will
turn on the speakerphone to monitor sound from the receiving handset.
up to a total of 4 handsets (by purchase of optional
Model 28110 handset with charge cradle)
Base Layout
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in
your home. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
Wall plate
NOTE: For room monitoring mode to work, the originating handset must NOT
be on the cradle.
Important Information
Modular
telephone
line jack
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
REN Number is located on the cabinet bottom.
NOTE: While in room monitoring mode, the handsets will emit an alert tone
approximately every 5 seconds if there is an incoming call. You may press
the SPEAKER button to quit room monitor and answer the call.
NOTICE: This product meets the applicable Industry Canada technical specifications.
HOUR
Licensing
DAY/CHECK
(button)
MIN
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
(button)
Installation
(minute button)
Licensed under US Patent 6,427,009.
Voice Instruction
If you need additional assistance, press the review button in standby mode and follow
the voice instructions.
SPEAKER
volume
NOTE: While in room monitoring mode, the originating handset can be
switched to monitor by handset earpiece by pressing the TALK/CALL BACK
button once. Switch back to speakerphone by pressing the SPEAKER
button once.
Digital Security System
review
Hearing Aid Compatibility (HAC)
(buttons)
(button)
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Message Counter
(indicator)
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone,
and eliminate as much background noise as possible.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause or receive interference with nearby TVs, microwave ovens, and
VCRs. To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave ovens,
or VCR. If such interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the
1.9 GHz frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
NOTE: Press the *TONE/exit button on the handset to exit room
monitor mode.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
PLAY/STOP
(button)
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
You may record 2 outgoing announcements in the answerer or choose the default for
your current outgoing announcement.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base
and the other end into a modular jack.
13
skip
1. Make sure the answering system is ON.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the back of the base.
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6or 5) button to scroll to HANDSET SETUP.
4. Press mute/program button to confirm and you may program the following items:
Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone,
Message Alert, Rings to Answer, Security Code, Area Code, Tone/Pulse, Registration,
Deregistration and Default Setting.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
(button)
2. Press and hold the announce 1 or announce 2 button until the speaker announces
“RECORD ANNOUNCEMENT AFTER TONE“.
4. Place the handset in the base cradle. The charge/in use/VMWI indicator turns on,
verifying the battery is charging.
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
delete
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
3. Begin speaking after you hear the beep.
(button)
memo
delete
volume
announce
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
4. Release the button when you finish your announcement.
1
2
NOTES: This equipment may not be used on coin service provided by the telephone
company.
NOTE: If you choose not to record an outgoing announcement, a default
announcement plays instead. To return to the default announcement after
you have recorded your own outgoing announcement, press the announce
button and release it when you hear the beep. Or, press the delete button
while the announcement is reviewing.
ans on/off
language
NOTE: During programming, you may press the *TONE/exit button at any
time to exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6or 5) button to scroll to the SET LANGUAGE sub-menu.
announce1
(button)
CAUTION: Use only the model 5-2714 power adaptor that came with
this unit. Using other power adaptors may damage the unit. This power
adaptor is intended to be correctly orientated in a vertical or floor
mount position.
CAUTION:
RISKOFELECTRICSHOCK
DONOTOPEN
page
do not disturb
Important Installation Guidelines
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
THE LIGHTNING
CAUTION: TO REDUCE THE
FLASH AND ARROW RISK OF ELECTRIC SHOCK, DO
WARNING:TO
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
charge/in use
HEAD WITHIN THE NOT REMOVE COVER (OR
announce2
(button)
WARNING SIGN
ALERTING YOU OF
IMPORTANT
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
Wall Mounting
1. Turn the base over.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your
name, number and a brief message after the tone, and I’ll get back to you. Thanks.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
2. Press mute/program button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP
shows in the display.
page
(button)
memo
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the
pedestal into the slots on the lower portion of the back of the base. Then push down
and snap the pedestal into place.
PRODUCT TO RAIN
OR MOISTURE.
language
(button)
(button)
SEE MARKING ON BOTTOM / BACK OF PRODUCT
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the
caller ID-volume ( 6or 5) button to scroll to the desired language. English is the
default setting.
NOTE: The maximum recording time for the outgoing announcement is 2
minutes.
do not disturb
charge/in use/VMWI
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
(button/indicator)
ans on/off
(indicator)
(answerer button)
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide
the unit down into place. (Wall plate not included.)
Reviewing and Choosing the Announcement
Press and release the announce 1 or announce 2 button to review and select this one as
your outgoing announcement.
4. Press the mute/program button to save your selection. You will hear a confirmation
tone and the selected language shows in the display.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
Model 28112
00015927 (Rev. 2 CAN E)
06-46
Thomson Digital Technologies Ltd.
© 2006 Thomson Digital Technologies Ltd.
Trademark(s) ® Registered
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
• Use caution when installing or modifying telephone lines.
Printed in China
NOTE: Press the PLAY/STOP button at any time to stop playing announcement.
Marque(s) déposée(s)
NOTE: If you make a mistake press the delete button to backspace and
erase the wrong character(s) or number(s).
1. Make sure the phone is OFF (not in talk mode).
Storing CID Records in Internal Memory
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
Caller ID (CID)
Battery Safety Precautions
2. Press the memory button to display SELECT MEMORY 01-50.
You may also store CID information in the phone’s internal memory.
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
6. Press the memory button to confirm and save the record. The display shows ENTER
TEL NUMBR.
3. Press the memory location for the phone number you want to dial, or use the caller
ID-volume ( 6or 5) button to scroll to the number you want to dial.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #PAUSE button), and press the memory button again to save the
record. The unit beeps to confirm.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear the tone.
Note: The default security code is 123
1. Make sure the phone is OFF (not in talk mode).
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
Chain Dialing from Memory
The answering system automatically stops recording when you activate the handset or
pick up an extension phone.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
2. Use the caller ID-volume ( 6or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
Use this feature to make calls from records stored in memory which require a sequence
of numbers, such as a calling card number used for a frequently called long distance
number. The following example shows how you can store each part of the dialing
sequence and use chain dialing to make a call through a long distance service:
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
3. Follow the voice menu to use the answering system’s remote functions.
Display Messages
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
Date call received
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
Time call received
Number of calls
The remote feature lets you perform the following functions:
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
To
Press this button
Messages Playback
The message counter let you know when you have message(s) or new message(s). To
play the messages, press the PLAY/STOP button.
The Number For
Memory Location
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
you must confirm replacement by pressing the memory button.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
Review message
Play back messages
Stop message playback
Erase message
1
Long Distance Access Number
Authorization Code
7
8
9
BLOCKED NUMBER
Indicates the person is calling from a number which is blocked
from transmission.
2
NOTE: Press the *TONE/exit button once to keep the previous setting
(making no changes) and return to the menu.
1. Make sure the phone in OFF (not in TALK mode).
While a message is playing, you may do the following:
2
CHARGING...
Indicates the handset needs to charge for a period of time
before it can resume normal function.
Frequently called long distance number
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( 6or 5) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
0 (during message playback)
• Press the corresponding PLAY/STOP to stop the message playback.
• Press and release the review button to restart the current message.
• Press and release the review button twice to go to the previous message.
• Press and release the skip button to go to the next message.
• Press the delete button to erase the current message.
NOTE: If the selected CID record contains any information that is non-
numeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
Caller’s phone number
Caller’s name
Skip message
3
4
7
DELETE ALL?
Prompt asking if you want to erase all CID records.
Turn off/on answerer
Review voice menu options
2. Press the memory button, and then press 07.
DELETE CALL ID?
Prompt asking if you want to erase the CID record showing on
the display.
Call Waiting Caller ID
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in
that location. You will hear a confirmation tone.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
Provided you subscribe to Call Waiting Caller ID service from your phone company;
if you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
Memory Full
DELETE?
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
6. Follow step 5 in the “Storing a Name and Number in Memory” section to
enter name.
When answering system memory is full, the system answers after 10 rings, beeps and
waits for you to enter the 3-digit security code. If you don’t enter the security code
within 8 seconds, the phone hangs up.
Memory Full
Answering System Operation
This section discusses the buttons and features on the answering system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you have.
The new message indicator flashes to indicate you have new messages. See below for
the details.
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
• When you hear the call waiting beep in the handset receiver, press the flash/
answerer button to put the current call on hold and answer the incoming call.
Press FLASH/ answerer again to return to the original call.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6or 5) button to display the CID record you want to
delete.
DUPLICATE NUMBER shows in the display.
You should erase some messages so the answering system can record new messages.
Erasing Messages
You may erase messages in the following three ways:
7. Press memory button to save.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code.
END OF LIST
ENTER NAME
Indicates that there is no additional information in CID memory.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
Receiving CID Records
Prompt telling you to enter a name in one of the 50
memory locations.
To erase a message while it is playing
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Belt clip and Optional Headset
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
3. Press the delete button. The display shows DELETE CALL ID?
1. Press and release PLAY/STOP button.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
ENTER TEL NUMBR
Prompt telling you to enter a telephone number in one of the
50 memory locations.
Connecting the Belt Clip
4. Press the delete button to erase the record showing in the display. The display shows
DELETED.
2. Press the review and skip buttons to select and play the message you want to erase.
3. Press the delete button, the current message is erased, and the next message plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in
dialing sequence when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as
one digit in the dialing sequence.
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
NEW
Indicates call or calls which have not been reviewed.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
Storing CID Records (In CID Memory)
HANDSET NAME
Prompt telling you to enter the user name for the
registered handset.
2. Snap the ends of the belt clip into place.
c) Message counter has bars ( - - ) - Answerer is off.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6or 5) button to display any Caller ID record.
3. Press and hold the delete button until DELETE ALL? shows in the display.
d) Message counter has an “F“ flashing on the display - Memory is full.
2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is announced.
To erase a message from the handset :
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-registered handset prior
to use.
e) Message counter has a “CL” flashing on the display - Clock is not set since power up
or after power failure.
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6or 5) buttons to scroll the records, or use the
handset’s touch-tone pad to enter the memory location number.
INCOMPLETE DATA
Caller information is interrupted during transmission or the
phone line is excessively noisy. Indicates no CID information
was received, you are not subscribed to CID service, or CID
1. Press the flash/answerer button on the handset
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
2. Press the play/stop (key 2) on the handset.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
4. Press delete button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
g) Message counter has a “An“ flashing on the display - Answering incoming calls and
recording an incoming call.
service is not working.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls
have been received. To scroll CID records:
LINE IN USE
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
h) Message counter has “LA” - The answering system is being accessed remotely.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
LONG DISTANCE
i) Message counter has a “A1“ or “A2“ on the display - Announcement 1 or
Announcement 2 is selected as an current outgoing announcement during
Announcement selection and announcement recording/playing.
Remote Access
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a
stored telephone number with a new one.
LOW BATTERY
Indicates the battery needs to be charged.
Changing the Battery
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
1. Make sure the phone is OFF (not in talk mode).
Memory
NEW VOICE MAIL
CALL SCREENING
Indicates voice mail has not been retrieve from service provider.
Indicates you may use the handset to screen calls before
answering the call
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-2721 Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
2. Press the caller ID-volume ( 6) button to review the newest CID record.
3. Press the caller ID-volume ( 5) button to review the oldest CID record first.
Each handset can store up to fifty 20-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
j) Message counter has “En“ on the display - English is selected as the current voice
prompt during language selection.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
NEW CALL XX
NO CALLS
XX represents the number of new CID records not reviewed.
Indicates there are no CID records in memory.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
k) Message counter has “Fr“ on the display - French is selected as the current voice
prompt during language selection.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-
volume ( 6or 5) button to scroll to desired the memory location.
2. Remove the battery compartment door.
3. Press the caller ID-volume ( 6or 5) button to scroll to the record you want to delete
or use the touch-tone pad to enter the desired memory location.
NO USER MEMORY
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
l) Message counter has “SP“ on the display - Spanish is selected as the current voice
prompt during language selection.
3. Disconnect the battery plug from the jack inside the battery compartment and
remove the battery pack from the handset.
• Press the flash/answerer button. The display shows ANSWERER REMOTE ACCESS.
• Press 2 (play/stop) to play the message.
4. Press the delete button to mark the record for deletion. The display shows DELETE?
OUT OF RANGE
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and
check connections.
NOTE: While the messages are playing, the message counter will display
the messages in the order they were received.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously pre-
programmed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the format/conf button to adjust the number, and try
again.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
• When you are finished listening to your messages, press the flash/answerer button
again.
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: If the memory location is occupied, the memory location number and
stored name and telephone number shows in the display. If the memory
location is empty, EMPTY shows in the display.
NOTE: If you don’t want to change or delete a record, simply press
the *TONE/exit button, or wait for one minute to exit the review mode
automatically.
NOTE: The maximum recording time for each message is 3 minutes and the
total recording time of this unit is 12 minutes.
5. Put the battery compartment door back on.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
PAGING or
PAGING FROM
Someone pressed the page button on the base or
int button on the handset
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the phone, battery performance
will be compromised.
Leaving a Message/Memo
Use the memo feature to leave a message.
4. Press the memory button. The display shows ENTER NAME.
Dialing a Number from Memory
When the answering system picks up:
REPT
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
Available formats include:
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter
is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key
twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times
for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the 7 key 4 times for the letter
S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
1. Press the flash/answerer button to access the answering system. CALL SCREENING
shows on the display.
1. Press and hold the memo button.
Number of digits
Explanation
Example
SPEAKER button.
SEARCHING
SPKR
Indicates handset is searching for the base.
2. Begin speaking after you hear “RECORD MESSAGE” and start tone.
3. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
or call 1-800-8-BATTERY or contact a local recycling center.
Eleven digits
long distance code “1 ”
+3-digit area code
1-317-888-8888
2. Press the memory button to display MEMO # - -.
2. Listen as the caller leaves a message.
Indicates the handset is in speakerphone mode.
3. Use the touch tone pad to enter the memory location number. The number dials
automatically.
3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
flash/answerer button to stop screening the call.
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by CID or
NAME/NUMBER the CID information was not sent.
+7-digit telephone number.
Ten digits
3-digit area code +
7-digit telephone number.
317-888-8888
888-8888
-OR-
Seven digits
7-digit telephone number.
Caller ID Solutions
Answering System Display Messages
Causes of Poor Reception
• Aluminum siding.
Service
No Display
The following messages show the status of the answering system or help you set up
and use the system.
Thomson Digital Technologies Ltd., warrants to the purchaser or gift recipient that
if any manufacturing defect becomes apparent in this product within 1 year from
the original date of purchase, it will be replaced free of charge, including return
transportation.
• Charge the battery (for 16 hours). Or replace the battery.
• Foil backing on insulation.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
0-59
Indicates the total number of messages.
The voice time/day stamp needs to be set.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
CL (blinking)
This warranty does not include damage to the product resulting from accidents, misuse
or leaking batteries.
Caller ID Error Message
- -
Answering system is turned off.
The system is answering a call.
Answering system memory is full.
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
Should your product not perform properly during the warranty period, either:
An (blinking)
F (blinking)
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with
accessories in the original carton (or equivalent).
No Caller ID
Six bars (blinking)
LA (Line Access)
The system is recording a memo or an announcement.
External line remote answering system.
• You must be subscribed to the standard Name/Number Caller ID service from your
local telephone company to receive CID information.
• You’re out of range of the base.
— Mail prepaid (with proof of purchase) and insured to:
Battery
General Product Care
Handset Sound Signals
Thomson Digital Technologies Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
If you experience any of the following problems, even after recharging the battery, you
may need to replace the battery pack:
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps (several times)
One beep every 7 seconds
Signals an incoming call
Canada L5T 2V7
• Short talk time
Page signal
The provisions of this written warranty are in addition to and not a modification of or
subtraction from the statutory warranties and other rights and remedies contained
in any applicable legislation, and to the extent that any such provisions purport to
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
such provisions shall be deemed to be amended to the extent necessary to comply
therewith.
• Poor sound quality
• Limited range
Low battery warning
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
Troubleshooting Guide
• Charge indicator fails to turn on
• Retain the original packaging in case you need to ship the phone at a later date.
Telephone Solutions
No dial tone
• Periodically clean the charge contacts on the handset and base with a clean pencil
eraser.
Answering System Solutions
Can’t hear messages, beep, etc.
If you are unable to find a qualified servicer for out of warranty service, you may
write to:
• Check or repeat installation steps:
• Adjust speaker volume.
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
Time/Day setting stuck at 12 a.m Mon.
Thomson Digital Technologies Ltd.
c/o Thomson Inc.
P.O. Box 0944
• Set the time clock.
• Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
Answers on 10th ring
Indianapolis, Indiana, U.S.A., 46206-0944
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.
• Make sure the battery pack (in the handset) is properly installed.
PURCHASE DATE ___________________________________________
NAME OF STORE ______________________________________________
Accessory Information
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.
• The handset should beep when you press the TALK/CALL BACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle. If
not, the battery may need to be charged.
DESCRIPTION
MODEL NO.
5-2721
Handset Replacement Battery
AC Power converter
Belt Clip
• You may have accidently pressed the play/stop button during playback and stopped
the message.
5-2714
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
5-2717
Won’t respond to remote commands
Headset
5-2425
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
• Make sure to enter the correct security code.
Handset charge cradle
5-2716
To order, call the nearest distributor for your area;
• You may have too many extension phones on your line. Try unplugging some
extensions.
• Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
Ontario: (905) 624-8516
Manitoba: (204) 783-2088
British Columbia: (604) 438-8001 Quebec: (514) 352-9071
A shipping and handling fee will be charged upon ordering.
It is required by law to collect appropriate sales tax for each individual state,
country, and locality to which the merchandise is being sent. Items are subject to
availability.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle with a
soft cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor back
into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
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