TRENDnet USB Hub TU3H4 User Manual

Quick Installation Guide  
TU3-H4  
1.02  
1. Before You Start  
Package Contents  
ŸTU3-H4  
ŸMulti-Language Quick Installation Guide  
ŸUSB 3.0 Type A to Type B Cable (1.8m/6ft)  
ŸPower Adapter (5V DC, 2.5A)  
System Requirements  
ŸUSB Port: USB 3.0, 2.0 or 1.1  
ŸUSB 3.0 Cable  
Supported Operating Systems CPU  
Memory  
1GB RAM or above  
Windows 7 (32/64-bit)  
Windows Vista (32/64-bit)  
Windows XP (32/64-bit)  
1GHz or above  
800MHz or above 512MB RAM or above  
300MHz or above  
256MB RAM or above  
Note:  
USB 3.0 SuperSpeed is based on compatible operating systems. USB 3.0 is  
backwards compatible with USB 2.0 and will work on all compatible operating  
systems.  
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2. Install Hardware  
Note:  
1. To take advantage of SuperSpeed USB 3.0, your computer's USB port and your USB  
devices must support SuperSpeed USB 3.0  
2. You must connect the power adapter to the TU3-H4.  
1. Turn on your computer and wait until startup  
completes.  
2. Connect the included USB cable to the USB  
Hub, and then to your computer's USB port.  
3. Connect the power adapter to the TU3-H4 and  
then into a power outlet.  
4. Connect a USB device to an available USB port.  
Your Installation is now complete.  
Register Your Product  
To ensure the highest level of customer service and support, please take a moment to  
register your product Online at: www.trendnet.com/register  
Thank you for choosing TRENDnet.  
2
3. Verify Installation  
Windows 7/ Vista  
1. Right-click Computer and click Properties.  
Then click Device Manager.  
2. Expand “Universal Serial Bus controllers” and  
verify that the Generic USB Hub has been  
installed.  
Windows XP  
1. Right-click My Computer and click Properties.  
Under the Hardware tab, click Device  
Manager.  
2. Expand “Universal Serial Bus controllers” and  
verify that the Generic USB Hub has been  
installed.  
3
Technical Specifications  
Hardware  
Standards  
USB 1.1, 2.0, 3.0  
Input: 1 x Type-B  
Output: 4 x Type-A  
USB Ports  
LED Indicators  
USB Port 1-4  
Super speed: 5Gbps (USB 3.0)  
High speed: 480Mbps (USB 2.0)  
Full speed: 12Mbps (USB 1.1)  
Low speed: 1.5Mbps (USB 1.0)  
Data Rates  
Power adapter 5V DC, 2.5A  
0.5 watts (max)  
Power Supply  
Power Consumption  
Dimensions (LxWxH)  
Weight  
60 x 95 x 22mm (2.3 x 3.7 x 0.8in.)  
68g (2.4oz)  
Operating: 0~55°C (32-131 °F)  
Storage: -10~70°C (14-158 °F)  
Temperature  
Humidity  
Max 90% non-condensing  
CE, FCC  
Certifications  
4
Troubleshooting  
1. Can I connect or disconnect the USB cable while the computer is on?  
Yes, you can connect or disconnect the USB cable, or any external USB device  
while the computer is on because the USB interface is Plug-and-Play and  
hot-pluggable.  
2. I have a USB 2.0/1.1 cable. Can it work with USB 3.0 devices?  
Yes, it works but it may cause problems for connecting SuperSpeed USB 3.0  
external peripherals. Therefore, it is recommended that you use a certified USB  
3.0 cable.  
3. After successful installation of the TU3-H4 USB 3.0 Hub, I connected my  
external USB device to the USB port, but it doesn't seem to work. What should I  
do?  
1. Verify that your external USB device works when you connect it directly to a  
USB port on your computer.  
2. If you have an external power adapter that came with the external USB  
device, connect the power adapter to the device and power on the device.  
3. Make sure that you have installed the correct driver for your external USB  
device in Windows.  
4. After I connected my USB device to the TU3-H4 USB 3.0 Hub, I am not getting  
USB 3.0 speeds. What should I do?  
1. Verify that you are using a certfied USB 3.0 cable.  
2. To take advantage of SuperSpeed USB 3.0, your USB devices must be  
SuperSpeed USB 3.0.  
5. Can I cascade/uplink two or more TU3-H4 together to gain more USB 3.0 ports?  
Yes, you can connect/cascade more than one TU3-H4 together. You can connect  
up to 127 USB peripherals of at one time.  
If you still encounter problems or have any questions regarding the TU3-H4, please  
contact TRENDnet's Technical Support Department.  
5
Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under normal  
use and service, for the following lengths of time from the date of purchase.  
TU3-H4 - 3 Years Limited Warranty  
AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty  
If a product does not operate as warranted during the applicable warranty period, TRENDnet  
shall reserve the right, at its expense, to repair or replace the defective product or part and  
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty  
continues from the original date of purchase. All products that are replaced become the  
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet  
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.  
TRENDnet shall not be responsible for any software, firmware, information, or memory data of  
customer contained in, stored on, or integrated with any products returned to TRENDnet  
pursuant toany warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the  
product by any unauthorized service center. This warranty is voided if (i) the product has been  
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,  
abuse, or improper use (iii) the product was subject to conditions more severe than those  
specified in themanual.  
Warranty service may be obtained by contacting TRENDnet within the applicable warranty  
period and providing a copy of the dated proof of the purchase. Upon proper submission of  
required documentation a Return Material Authorization (RMA) number will be issued. An RMA  
number is required in order to initiate warranty service support for all TRENDnet products.  
Products that are sent to TRENDnet for RMAservice must have the RMAnumber marked on the  
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately  
for safe shipment. Customers shipping from outside of the USAand Canada are responsible for  
return shipping fees. Customers shipping from outside of the USA are responsible for custom  
charges, including but not limited to, duty, tax, and other fees.  
6
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS  
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S  
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE  
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,  
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME  
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT  
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,  
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR  
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY  
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO  
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN  
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,  
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE  
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER  
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE  
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,  
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.  
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY  
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.  
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.  
PWP05202009v2  
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Copyright ©2011. All Rights Reserved. TRENDnet.  

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